• ‘Claudia’s Concept' of Healthy Living
  • Mon - Sat: 10 am to 6 pm
  • 8369088522

Shipping and Exchange Policy

Shipping and Exchange Policy


Shipping Policy for Claudia’s Concept

Welcome to Claudia’s Concept, where we provide top-notch online lifestyle coaching to help you achieve your health and wellness goals. Please read our Shipping Policy carefully to understand our procedures and policies.

No Physical Shipping

At Claudia’s Concept, we specialize in providing online personalized nutrition plans, lifestyle coaching, and holistic health programs online, which means there are no physical items to ship. All program materials, including videos, PDFs, and other resources, are accessible digitally through our website. Once you enroll in our program, you will receive immediate access to all the content directly on our platform.

Exchange Policy for Claudia’s Concept

Thank you for choosing Claudia’s Concept for your fitness journey. Please read our Exchange Policy carefully to understand the terms and conditions related to the exchange of program.

Non-Transferable Enrollments

  1. Program Enrollment: Once you have enrolled in a program and the enrollment has been confirmed, your access to the program is non-transferable. This means that you cannot transfer your enrollment or access to another person.
  2. Access Period: The program enrollment grants you access to the program materials and video sessions for a specified period, as detailed at the time of purchase. During this period, you can access the program content as often as needed.

No Exchanges Allowed

  1. Program Content: Due to the digital nature of our program and the instant access provided upon enrollment, we do not offer exchanges for any of our programs . All sales are final.
  2. Program Customization: Our program are tailored to provide a comprehensive fitness education and experience. Once you start the program, the content is personalized to your progress, making it impossible to exchange or transfer.

Exceptions and Support

  1. Special Circumstances: In exceptional cases, such as technical issues preventing access to the program, please contact our support team at contact@claudiasconcept.com. We will review each case individually and provide assistance as needed.
  2. Technical Support: If you encounter any technical difficulties during your program, our support team is here to help. Please reach out to us at contact@claudiasconcept.com.

Consulting and Program Support

At Claudia’s Concept, we are committed to your success and offer comprehensive consulting and program support. Whether you need guidance on your fitness journey or have questions about the program content, our expert team is here to help. You can reach out to us through email for personalized assistance and advice.

If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact us at contact@claudiasconcept.com.

Thank you for choosing Claudia’s Concept. We are committed to providing you with an excellent online learning experience.